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2019-10-21T17:16:00Z

What needs improvement with Juniper Enterprise Routers?

1

Please share with the community what you think needs improvement with Juniper Enterprise Routers.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
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1010 Answers

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Top 5Real User

The third-level customer support coming from Juniper itself could be much better. To get assistance from Juniper, we sometimes have to wait for weeks and months. I don't really appreciate that. Their support should be faster.

2020-12-30T13:14:14Z
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Top 10Real User

The web interface can be improved. It should be more user-friendly. I can't set up everything because it is a little bit hard to use.

2020-11-24T18:22:48Z
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Top 10Consultant

I would like to see better network automation user interface for trouble shooting and monitoring. So there is a centralized management UI , to make user easier to monitor the router performance.

2020-06-28T08:51:00Z
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Top 20Reseller

I have some trouble understanding the Juniper technology. Better documentation to assist with implementation would be helpful.

2020-05-13T09:16:36Z
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Top 20LeaderboardReal User

If you are setting up a site-to-site VPN between a Juniper and Cisco device then you may encounter some issues. Cisco devices need to use a GRE tunnel, which is not needed on Juniper devices. Juniper runs directly on it, and it is called a Secure Tunnel Interface. The technical support varies by region and can be slightly improved.

2020-03-19T13:00:00Z
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Top 5Real User

The solution should be a little bit better at VPN items. It should be improved for end users. The solution needs to offer SDN features. The solution needs to figure out how to integrate the cloud in the future.

2020-03-09T08:07:58Z
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Top 20Real User

One thing that the product can do better is clustering. Rather than just having two of them, it would help if there was one cluster to extend to more notes in the cluster itself. I can't think of any features that are missing in the product.

2020-02-24T06:02:44Z
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Top 20Real User

As with almost any product except for something that is already free there is always room for improvement in the price. If you wanted to use some type of server, you have to buy the license. I would like to see more options for free, legal usage of features. In terms of improvement, I would like for it to effectively protect against the broadcast storms, multicast storms, and DDoS attacks.

2020-01-29T08:35:00Z
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Top 5Real User

Most IT equipment now has graphical interfaces, and there is a need for the Juniper routers to have a more intuitive web interface. In the future, because everything now is going cloud, any features that support or improve cloud services would be much appreciated.

2019-12-23T07:05:00Z
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Top 20LeaderboardReal User

The price of this solution should be improved. If you have a VPN tunnel with one side Juniper and the other side Cisco then you might face some issues.

2019-10-21T17:16:00Z
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