Please share with the community what you think needs improvement with Operations Bridge.
What are its weaknesses? What would you like to see changed in a future version?
I can't think of any features the solution is lacking. Technical support is very poor. They should work to create a more helpful service when issues appear and clients need to reach out. The price is quite expensive, and because of this, we may try another solution.
The solution needs to improve its general performance of the interface. Especially when there are lots of events, it takes forever to load, especially the closed events. In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears.
It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage. Maybe it is an improvement point for this product. It's not easy to integrate with Operations Bridge. It should be plug-and-play.