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2021-03-03T11:02:00Z

What needs improvement with Perception Point Advanced Email Security?

2

Please share with the community what you think needs improvement with Perception Point Advanced Email Security.

What are its weaknesses? What would you like to see changed in a future version?

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55 Answers

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Top 5Real User

Its websites for analysis need to be a bit more approachable for people who are less technical. Technically, it is a fire-and-forget solution. So, you want to be able to implement this solution for a lot of companies who don't have security operation teams (SOCs) behind them. You need to have something where a secretary can jump onto this console and release whatever she needs to release. Therefore, it needs to be written in a very specific non-technical language.

2021-03-16T19:10:00Z
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Top 5Real User

This is an option to preview an email in their console, and that could be improved. If you open the preview, then it auto scrolls. Therefore, it is hard to look at the email when it is going to the next page or scrolling. It should not have the auto-scroll.

2021-03-16T16:34:00Z
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Top 5Real User

Email alerts should be available in real-time. Alternatively, emails should be sent more often. It would be better to get between six and eight emails per day to help us understand what is happening. At this time, we don't have an option to customize alert emails for our customers. They come directly from the vendor and we have no control over them. The reports should be more customizable.

2021-03-15T20:52:00Z
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Top 5Real User

The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups. This is an issue I have raised with their product team. Currently, when we get malicious content, we don't know where it came from. One of the things that worries me the most, as a sysop, is whether we are being targeted by any of the cybercrime groups. This is something that Perception Point doesn't do, so I have another cyber threat intelligence team that does the investigating. Ideally, Perception Point should offer this as part of their service.

2021-03-10T13:23:00Z
author avatar
Top 5Real User

They can do better on the spam. Today, Perception Point is not our only solution. We have two solutions, and they are the second in line because the spam filtering is not yet the best. From an operational perspective, as a customer, we want to have the ability to do all the changes that we want. I don't want to have to approach the Perception Point guys, and say, "Please do: A, B, C, D." I prefer to have my guys do our customizations.

2021-03-03T11:02:00Z
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