Please share with the community what you think needs improvement with RSA Identity Governance and Lifecycle.
What are its weaknesses? What would you like to see changed in a future version?
This solution lacks a closed-loop, which causes issues. If on one day (by a single user) multiple requests as submitted, it won't calculate them correctly. Another feature we would like to see out of the box is the preventive segregation of duties. These are two features that could greatly help a business. Also, the user interface could be slightly improved. What's very good about the product is that they understand the difference between target environments (like an active directory), and business applications running on it. There are identity and access management vendors who don't know the difference between the target systems and the business applications that run on it. SailPoint, for example, they believe that the most fine-grained owner is on the active directory, but that's not the case. On an active directory, if you look at a bank, for example, there can be a mortgage application and a credit card application and then loan applications with different owners. That is known by the RSA, but the UI is a bit cumbersome. You have to hop from one tab to the other to find complete overviews of what you are looking for. So that could be better. And the reporting coming out of it, that could also be better.
Better integration with other solutions such as Oracle Database is needed. Currently, some SQL databases cannot be integrated with RSA. Technical support in Pakistan can be improved.
We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.