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What needs improvement with Zenoss Service Dynamics?


Please share with the community what you think needs improvement with Zenoss Service Dynamics.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
44 Answers

author avatar
Top 5Real User

If Zenoss tries to change Twill from what it is now to another kind of solution, such as Selenium or something similar, it would be nice. It would be nice if the ZenPack could work but with fewer features. That said it's a problem not from Zenoss. It's a problem from the ZenPack itself. There's a bit of a learning curve when you first use the solution. The product needs to be a bit better in terms of auditing features. It would be ideal if the product offered sound alerts. If you have, for example, 10 monitors with a lot of batch alerts and you have it working with your computer, sometimes you will see the dashboard. However, if you could listen instead, and be alerted by the noise, you can raise your head easily look at your monitor, to see the problem. That's why I put in sound within my operating system. That is the only feature that I could never find in Zenoss.

author avatar
Top 5Real User

There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex. I know it's interesting to get new features, but it didn't add value to the customer. It made the administration task a little more complex but I have gotten used to it over the last year. Also, application performance monitoring is an area that Zenoss has not touched much. I would like to see them focus more on this area. There is a need for application monitoring and mobile Android monitoring. If they can develop those kinds of areas that would make our business more up to date and we could cover more customers.

author avatar
Top 5LeaderboardReal User

I would like to see greater importance placed on the open-source version of this solution. This solution is complex for beginners so it takes some time to learn. The inclusion of a feature to show a graphical view of the network would be a helpful improvement.

author avatar
Real User

Zenoss Service Dynamics is good at the moment. I don't see anything that needs to be improved. In terms of monitoring, they need some sort of customization options. It should be more intuitive. Zenoss Service Dynamics is quite complex, i.e. the number of required corrections, etc. There was a problem with Zenoss and storage monitoring. Either this was because of some specifics of the storage hardware or some specifics of the Zenoss software. Zenoss has virtually excluded storage integration from their support. Zenoss has built in a number of add-ons, some of them unique to their needs and some that can be customized for a particular product. Zenoss sometimes can be too complex.

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