IT Consultant at a financial services firm with 10,001+ employees
Consultant
Top 20
2024-01-15T10:31:32Z
Jan 15, 2024
Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users. This can trigger false positives, causing certain IP ranges to be perceived as a security threat or associated with malicious activities, resulting in blocks. In such instances, we often find ourselves waiting for the block to be lifted or having to engage with the concerned website administrators. This is where Zscaler's expertise becomes crucial in addressing false positive blocks, as these incidents might not necessarily indicate malicious intent but could be errors affecting access to the platform. It is recommended that they incorporate EDR features into their offerings.
Snr Presales Cyber Security Engineer: Palo Alto| F5 at Westcon-Comstor
Real User
Top 10
2023-11-03T12:29:38Z
Nov 3, 2023
A suggestion for improvement is the development of their own proprietary SD-WAN device. Currently, the experience can vary when integrating cloud protection with different vendors, such as Palo Alto, Meraki, or Juniper. Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches. Additionally, expanding their offerings to include solutions like SIEM, similar to competitors, could enhance their portfolio and cater to clients interested in a broader range of services.
Find out what your peers are saying about Zscaler, Wiz, Palo Alto Networks and others in Cloud Security Posture Management (CSPM). Updated: April 2024.
CSPM solutions help organizations identify and remediate security risks and compliance challenges within cloud environments. CSPM tools use automated scans to identify potential security issues, and then provide recommendations for remediation.
Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users. This can trigger false positives, causing certain IP ranges to be perceived as a security threat or associated with malicious activities, resulting in blocks. In such instances, we often find ourselves waiting for the block to be lifted or having to engage with the concerned website administrators. This is where Zscaler's expertise becomes crucial in addressing false positive blocks, as these incidents might not necessarily indicate malicious intent but could be errors affecting access to the platform. It is recommended that they incorporate EDR features into their offerings.
A suggestion for improvement is the development of their own proprietary SD-WAN device. Currently, the experience can vary when integrating cloud protection with different vendors, such as Palo Alto, Meraki, or Juniper. Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches. Additionally, expanding their offerings to include solutions like SIEM, similar to competitors, could enhance their portfolio and cater to clients interested in a broader range of services.