When evaluating Passwordless Authentication, what aspect do you think is the most important to look for?

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22 Answers

author avatar
Real User

Make sure the solution you're evaluating IS indeed True Passwordless Authentication. The fact of the matter is many solutions are not legitimately passwordless, they merely provide a passwordless experience. You must be able to answer YES to all questions below in order to ascertain if the solution is truly passwordless:

1. Can I always log into my workstation and applications without typing in a password?

2. Can I log in offline without a One Time Password (OTP) or fallback password?

3. Do I need to enter an SMS 2-Factor Authentication (2FA) code at any point in time during login?

4. Can I use my smartphone as a smart card or FIDO token?

5. If I don’t have my phone, can I use an alternative passwordless authenticator such as a Yubikey or Windows Hello?

If you answer no to any of these questions, continue your search.

author avatar
Real User

0. Security. Support for new/advanced authentication protocols.
1. Portability. The whole point is to have access to sensitive information universally, so broad hardware (USB-A, USB-C, Lightning) and software (many operating systems, etc.) compatibility is first priority.
2. Simple UI & easy setup. Nothing is more annoying than a confusing UI with redundancies/inefficiencies or the need to download a bunch of different 3. Thorough & precise technical documentation, as well as responsive and helpful customer support. at minimum a broad user-base to troubleshoot issues in forum discussions.