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The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer? Because, if... more»
If I describe what actually happened, a little bit of the business case, that will help you to understand what it was like. The customer is the kind of customer that really doesn't want to share anything. When a person joins that... more»
I think the future release is, if you ask me, I think they have done a lot in the new release, especially the front end. The front end was not as good. CA did a good job in doing it, especially when I look at the new identity suite. They have... more»
Better documentation. I went through some sessions on single sign-on for version 12.7. Whatever features we are looking for from a REST API perspective, they will be there. So far, it is good. We have to implement it, and figure out what is... more»
As our identity model continues to mature, probably the Federation is most valueable. In IT, you're seeing a large shift to the cloud, and to using software as a service applications and, because of that, you still need to be able to securely... more»
I've talked to them about this: I'd like to see a rework of the user directory configuration. In Single Sign On, whenever you set up a new user directory, there is a pretty specific number of hoops that you have to jump through in order to... more»
The most valuable feature is that it takes a lot of the logic for authentication and authorization out of the hands of your application and moves it into a centralized framework. Once we have our authentication and authorization policies set,... more»
It has reduced developer costs; we get some of that back. Before, when we used a tool that was engineered in-house, it still required a lot of developer resources. Every time we created a new application, it needed to integrate into our... more»
One thing that we found a little difficult, was the default functionality to understand error messages coming back from a directory. You had to either use an add-on product or an advanced password service or perhaps change components within... more»
Federation, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways. The Directory is secure. It's our user store, and it's important to keep our members safe. The... more»
I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product. Also, easier integration with third-party partners to OpenID Connect because... more»
It presents a standard pattern for people to secure their applications. In that regard, along with the tooling that we've built around the product, but the product itself as well facilitates app teams being able to do their application... more»
I think our questions, from me and our team, relate potentially to other products in the CA portfolio. There are other things such as strong authentication, risk-based authentication, and especially API management, which all represent a... more»
The most valuable feature is being able to debug problems, even though it can be a little bit complex and you have to know quite a bit to be able to dig around, root around, and figure out what the problem is. But I think getting into it,... more»
It definitely makes customers' or users' lives easier. People don't really appreciate it until they don't have it. Once everyone has SSO, if you took it away, they'd say something like, "Oh my God. I've got to put my password in every single... more»
* I would like to have a really simple interface; a more modernesque, cloud-based interface, with dynamic real-time information on the various configurations or object configuration points that associate with the applications. * Ease-of-use *... more»
It provides the breadth and the width to provide solutions for the different kinds of technologies which we have. Stability is the most important thing for us. It just allows the user a simple, one way of authenticating. They really made life simple for the user and and the user experience has improved. The user doesn't have to memorize and retain many... more»
As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role.
SSO provides out-of-the-box authentication for the majority of the apps; and it provides a holistic solution for the company. Right now, we are using an on-premise solution. If we want to move to the Cloud, CA has that solution as well. So... more»
SSO has impacted security on the whole. It has provided a very good user experience. We have recently moved from an experience in which users had to log in multiple times. Now they love it because they don't even have to have a log in because... more»
CA has come up with and has talked about Cloud-based solutions. I would like to see more mature ideas than what they're providing. I'm sure they have that on their roadmap. There are certain integration points that can be leveraged and made... more»
People do not have to remember 35 to 40 usernames and passwords. They have a link to go to their page that they need to work on, and it is there. It knows it is them. If we lose an employee, they no longer can sign in from anywhere in the... more»
I would prefer to see their SAML integration be a more streamlined and easier interface, more like PingFederate's interface. Their product works just as well for that use case, but we do not use it, because it is a much larger learning curve... more»
There are a few valuable features in this product, such as single sign-on and web access management. Centralized control to enforce security for the entire enterprise and complete visibility of the policies which we implement for most of the... more»
It improves the working of our organization in the way that it secures most of the web applications or mobile applications. In addition, we don't have to depend on any other application teams to do any custom coding, as such.
Some of the features need to be improved. For example, the Federation feature. CA SSO is getting into that space and can definitely do better than the other products that are available. It doesn't have a lot of features. I think there is some... more»
The biggest value for us is being able to use SSO as a service that we can expose to all of our customers. For all of our customers, the idea is to have a single sign on where one account is created to access all of our systems.
It really improved the speed to market from account creation through provisioning, and onboarding. That's really one of the biggest advantages. Also, as users move from system to system, their account access follows them through it; so you... more»
I'm not sure that it needs to do any more than it already does. I think as a solution, SSO works pretty well out of the box today. Out-of-the-box integration with other products would be an improvement, like the API Gateway; how we use the... more»
The flexibility; the multiple authentication schemes you can use; and the fact that you can use SiteMinder single sign-on to protect web services and web applications. Customer support has been great too. CA has been good with my questions,... more»
We're able to have one single centralized way of logging in when you have shared sessions across all applications. It's flexible enough to have our two factor off implementation with it. It just makes things really easy for our users, both... more»
Like I said, it's pretty flexible. I mean it's met every one of our needs so far. We're currently looking to find ways of using the same authentication, which we've never actually used in it yet. We're working with other companies now to... more»
We use it on the agent model, and we have a lot of capabilities which we leverage to do it on the different apps, so critical apps are protected better. And we do step up using this, but we are looking at other products now to do the advanced... more»
I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later.
The valuable features are security in general and ease of use. More specifically, ease of use for the developers, and security where the developer doesn't have to know about authentication or security. You just put the agent on, and it's all... more»
This product takes the burden off the developer. It increases productivity, because they don't have to worry about security in their code as much. This speeds up and aligns the development. The product works on my IP as well.
I would like to see reporting, REST-based queries. Reporting is a big one for us. We want to be able to put in the URL and get a list of all of the access that that URL has. On the flip side of that, one could put on a LDAP group, and program... more»
Technology Director at a financial services firm with 10,001+ employees
Jan 03 2018
What do you think of CA SSO?
Primary Use Case
Primary case is to authenticate users and use banking online. It is performing well.
• Improvements to My Organization
It has definitely made things easier. We do not have to do that development. It is an out-of-the-box product which does the thing it does best.
• Valuable Features
It has the ability to authenticate and authorize users. It is the main feature for our security.
• Room for Improvement
Better monitoring. A better way to debug a problem. When there is a problem with it, it should log enough information for CA to know what is the problem, like a better debugging tool. It needs better debugging and support.
• Use of Solution
One to three years.
• Stability Issues
We have had some issues with it, but in general, it is good. CA was...
It is a flexible platform. Using this product makes it easier for enterprises to integrate a majority or even all their apps into one single solution for access. Its easy-to-use functionality is the most valuable part.
The primary benefit of this product is security. It improves the overall security posture of the organization. Secondly, establishing such a platform helps in saving costs as different applications are not trying to build their own security... more»
A simple feature that still does not exist but it should be implemented as soon as possible, is that if a user is accessing an internet app from the internet, then it should perform a desktop single sign-on. But, if the same application is... more»
It enhances the user experience and the security posture for the company. It protects the company from vulnerabilities. It has improved our user experience quite a bit because they can log in once and go to any application they want, as long... more»
We would like to see more information on the analytical piece of it. There are certain other components which are integrating, advanced integration, that might add value to it. We would like to see the CA SiteMinder by itself provide threat... more»
* Simplified federation * Integrated Windows Authentication (IWA) Our customer had two requirements: * Authentication without any challenges * Access to the partner's application without any additional login required The first requirement got... more»
My customer is able to get seamless authentication done using IWA and straight access to the partner's application without any further authentication. Reporting an auditing was one of the most needed requirements that was fulfilled very... more»
Senior Security Analyst at a financial services firm with 1,001-5,000 employees
Dec 30 2016
What do you think of CA SSO?
I think the most valuable features are handling user authentication and integration with the other applications within the suite, like Single Sign-On.
• Improvements to My Organization
Multiple users with multiple applications can be authenticated in a single location.
• Room for Improvement
I really can't answer this right now. We have so many other products that serve our needs. There are other vendors that satisfy some of our requirements, so I'm not exactly sure what CA would be able to provide us with.
• Stability Issues
For the most part, SSO is very stable. Since deployment, it's been very stable for us. We do very regular metrics on availability and we're in the high, high 90s, 99% I think, so it's a very stable, durable product.