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Web Access Management Reviews

Read top reviews of Web Access Management solutions from the IT Central Station community:
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CA Technologies
Real User
Sr. Manager at Duroob
May 15 2018

What is most valuable?

The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer? Because, if... more»

How has it helped my organization?

If I describe what actually happened, a little bit of the business case, that will help you to understand what it was like. The customer is the kind of customer that really doesn't want to share anything. When a person joins that... more»

What needs improvement?

I think the future release is, if you ask me, I think they have done a lot in the new release, especially the front end. The front end was not as good. CA did a good job in doing it, especially when I look at the new identity suite. They have... more»
CA Technologies
Real User
Design Engineer 5 at a financial services firm
Dec 07 2017

What is most valuable?

Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability.

How has it helped my organization?

It is a simple solution to implement, and it provides additional flexibility.

What needs improvement?

Better documentation. I went through some sessions on single sign-on for version 12.7. Whatever features we are looking for from a REST API perspective, they will be there. So far, it is good. We have to implement it, and figure out what is... more»

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CA Technologies
Consultant
Software Engineering Consultant at a retailer with 1,001-5,000 employees
Nov 30 2017

What is most valuable?

As our identity model continues to mature, probably the Federation is most valueable. In IT, you're seeing a large shift to the cloud, and to using software as a service applications and, because of that, you still need to be able to securely... more»

How has it helped my organization?

It allows us to get, again, both externally hosted and internally hosted web applications up and running using centralized credentials in short order. It makes it easy.

What needs improvement?

I've talked to them about this: I'd like to see a rework of the user directory configuration. In Single Sign On, whenever you set up a new user directory, there is a pretty specific number of hoops that you have to jump through in order to... more»
CA Technologies
Real User
Assistant Director of Application Administration with 1,001-5,000 employees
Dec 06 2016

What is most valuable?

The most valuable feature is that it takes a lot of the logic for authentication and authorization out of the hands of your application and moves it into a centralized framework. Once we have our authentication and authorization policies set,... more»

How has it helped my organization?

It has reduced developer costs; we get some of that back. Before, when we used a tool that was engineered in-house, it still required a lot of developer resources. Every time we created a new application, it needed to integrate into our... more»

What needs improvement?

One thing that we found a little difficult, was the default functionality to understand error messages coming back from a directory. You had to either use an add-on product or an advanced password service or perhaps change components within... more»
CA Technologies
Real User
Manager with 10,001+ employees
Jan 07 2018

What is most valuable?

Federation, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways. The Directory is secure. It's our user store, and it's important to keep our members safe. The... more»

How has it helped my organization?

It keeps our members safe, that's a benefit for us. It's important.

What needs improvement?

I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product. Also, easier integration with third-party partners to OpenID Connect because... more»
CA Technologies
Real User
Security Architect at a financial services firm with 1,001-5,000 employees
Dec 28 2016

What is most valuable?

The most valuable feature is that it's a rock-solid enterprise solution. It's the de facto standard. It works. It does what we need it to do in those circumstances, and it does it at scale.

How has it helped my organization?

It presents a standard pattern for people to secure their applications. In that regard, along with the tooling that we've built around the product, but the product itself as well facilitates app teams being able to do their application... more»

What needs improvement?

I think our questions, from me and our team, relate potentially to other products in the CA portfolio. There are other things such as strong authentication, risk-based authentication, and especially API management, which all represent a... more»
CA Technologies
Real User
Consulting Systems Engineer at a wholesaler/distributor with 1,001-5,000 employees
Jan 30 2017

What is most valuable?

The most valuable feature is being able to debug problems, even though it can be a little bit complex and you have to know quite a bit to be able to dig around, root around, and figure out what the problem is. But I think getting into it,... more»

How has it helped my organization?

It definitely makes customers' or users' lives easier. People don't really appreciate it until they don't have it. Once everyone has SSO, if you took it away, they'd say something like, "Oh my God. I've got to put my password in every single... more»

What needs improvement?

* I would like to have a really simple interface; a more modernesque, cloud-based interface, with dynamic real-time information on the various configurations or object configuration points that associate with the applications. * Ease-of-use *... more»
CA Technologies
Real User
Sr Manager at a comms service provider with 1,001-5,000 employees
Aug 24 2017

What is most valuable?

It provides the breadth and the width to provide solutions for the different kinds of technologies which we have. Stability is the most important thing for us. It just allows the user a simple, one way of authenticating. They really made life simple for the user and and the user experience has improved. The user doesn't have to memorize and retain many... more»

What needs improvement?

As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role.
CA Technologies
Real User
Security Architect And Managing Director at a financial services firm with 1,001-5,000 employees
Dec 07 2016

What is most valuable?

SSO provides out-of-the-box authentication for the majority of the apps; and it provides a holistic solution for the company. Right now, we are using an on-premise solution. If we want to move to the Cloud, CA has that solution as well. So... more»

How has it helped my organization?

SSO has impacted security on the whole. It has provided a very good user experience. We have recently moved from an experience in which users had to log in multiple times. Now they love it because they don't even have to have a log in because... more»

What needs improvement?

CA has come up with and has talked about Cloud-based solutions. I would like to see more mature ideas than what they're providing. I'm sure they have that on their roadmap. There are certain integration points that can be leveraged and made... more»
CA Technologies
Real User
Security Engineer at a financial services firm with 1,001-5,000 employees
Jan 02 2018

What is most valuable?

Simplifying the user experience. We use a lot of integrated Windows authentication with it. All of our applications get a point, click, and you are in, while we increase security at the same time.

How has it helped my organization?

People do not have to remember 35 to 40 usernames and passwords. They have a link to go to their page that they need to work on, and it is there. It knows it is them. If we lose an employee, they no longer can sign in from anywhere in the... more»

What needs improvement?

I would prefer to see their SAML integration be a more streamlined and easier interface, more like PingFederate's interface. Their product works just as well for that use case, but we do not use it, because it is a much larger learning curve... more»
CA Technologies
Consultant
Information Security Consultant at a aerospace/defense firm with 1,001-5,000 employees
Dec 18 2016

What is most valuable?

There are a few valuable features in this product, such as single sign-on and web access management. Centralized control to enforce security for the entire enterprise and complete visibility of the policies which we implement for most of the... more»

How has it helped my organization?

It improves the working of our organization in the way that it secures most of the web applications or mobile applications. In addition, we don't have to depend on any other application teams to do any custom coding, as such.

What needs improvement?

Some of the features need to be improved. For example, the Federation feature. CA SSO is getting into that space and can definitely do better than the other products that are available. It doesn't have a lot of features. I think there is some... more»
CA Technologies
Real User
Director of Project Management at a local government with 1,001-5,000 employees
Dec 01 2016

What is most valuable?

The biggest value for us is being able to use SSO as a service that we can expose to all of our customers. For all of our customers, the idea is to have a single sign on where one account is created to access all of our systems.

How has it helped my organization?

It really improved the speed to market from account creation through provisioning, and onboarding. That's really one of the biggest advantages. Also, as users move from system to system, their account access follows them through it; so you... more»

What needs improvement?

I'm not sure that it needs to do any more than it already does. I think as a solution, SSO works pretty well out of the box today. Out-of-the-box integration with other products would be an improvement, like the API Gateway; how we use the... more»
CA Technologies
Real User
Security Compliance Specialist at a financial services firm with 1,001-5,000 employees
Dec 01 2016

What is most valuable?

The flexibility; the multiple authentication schemes you can use; and the fact that you can use SiteMinder single sign-on to protect web services and web applications. Customer support has been great too. CA has been good with my questions,... more»

How has it helped my organization?

We're able to have one single centralized way of logging in when you have shared sessions across all applications. It's flexible enough to have our two factor off implementation with it. It just makes things really easy for our users, both... more»

What needs improvement?

Like I said, it's pretty flexible. I mean it's met every one of our needs so far. We're currently looking to find ways of using the same authentication, which we've never actually used in it yet. We're working with other companies now to... more»
CA Technologies
Real User
Security Architect at Raymond James Financial, Inc.
Jan 03 2018

What is most valuable?

We use it on the agent model, and we have a lot of capabilities which we leverage to do it on the different apps, so critical apps are protected better. And we do step up using this, but we are looking at other products now to do the advanced... more»

How has it helped my organization?

I think Single Sign-On helps a lot. If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On.

What needs improvement?

I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later.
CA Technologies
Real User
IT Engineer at Qualcomm
Dec 01 2016

What is most valuable?

The valuable features are security in general and ease of use. More specifically, ease of use for the developers, and security where the developer doesn't have to know about authentication or security. You just put the agent on, and it's all... more»

How has it helped my organization?

This product takes the burden off the developer. It increases productivity, because they don't have to worry about security in their code as much. This speeds up and aligns the development. The product works on my IP as well.

What needs improvement?

I would like to see reporting, REST-based queries. Reporting is a big one for us. We want to be able to put in the URL and get a list of all of the access that that URL has. On the flip side of that, one could put on a LDAP group, and program... more»
CA Technologies
Real User
Technology Director at a financial services firm with 10,001+ employees
Jan 03 2018

What do you think of CA SSO?

Primary Use Case Primary case is to authenticate users and use banking online. It is performing well. • Improvements to My Organization It has definitely made things easier. We do not have to do that development. It is an out-of-the-box product which does the thing it does best. • Valuable Features It has the ability to authenticate and authorize users. It is the main feature for our security. • Room for Improvement Better monitoring. A better way to debug a problem. When there is a problem with it, it should log enough information for CA to know what is the problem, like a better debugging tool.  It needs better debugging and support. • Use of Solution One to three years. • Stability Issues We have had some issues with it, but in general, it is good. CA was...
CA Technologies
Consultant
Manager at a consultancy with 1,001-5,000 employees
Dec 01 2016

What is most valuable?

It is a flexible platform. Using this product makes it easier for enterprises to integrate a majority or even all their apps into one single solution for access. Its easy-to-use functionality is the most valuable part.

How has it helped my organization?

The primary benefit of this product is security. It improves the overall security posture of the organization. Secondly, establishing such a platform helps in saving costs as different applications are not trying to build their own security... more»

What needs improvement?

A simple feature that still does not exist but it should be implemented as soon as possible, is that if a user is accessing an internet app from the internet, then it should perform a desktop single sign-on. But, if the same application is... more»
CA Technologies
Real User
SiteMinder Architect at a Consumer Goods with 1,001-5,000 employees
Dec 06 2016

What is most valuable?

Security is the most valuable feature.

How has it helped my organization?

It enhances the user experience and the security posture for the company. It protects the company from vulnerabilities. It has improved our user experience quite a bit because they can log in once and go to any application they want, as long... more»

What needs improvement?

We would like to see more information on the analytical piece of it. There are certain other components which are integrating, advanced integration, that might add value to it. We would like to see the CA SiteMinder by itself provide threat... more»
CA Technologies
Real User
Manager, Operations at a tech services company with 1,001-5,000 employees
Sep 21 2017

What is most valuable?

* Simplified federation * Integrated Windows Authentication (IWA) Our customer had two requirements: * Authentication without any challenges * Access to the partner's application without any additional login required The first requirement got... more»

How has it helped my organization?

My customer is able to get seamless authentication done using IWA and straight access to the partner's application without any further authentication. Reporting an auditing was one of the most needed requirements that was fulfilled very... more»

What needs improvement?

The upgrade/migration process can be simplified further. If the reporting feature can be integrated into SSO itself that will be an icing on the cake.
CA Technologies
Real User
Senior Security Analyst at a financial services firm with 1,001-5,000 employees
Dec 30 2016

What do you think of CA SSO?

Valuable Features I think the most valuable features are handling user authentication and integration with the other applications within the suite, like Single Sign-On. • Improvements to My Organization Multiple users with multiple applications can be authenticated in a single location. • Room for Improvement I really can't answer this right now. We have so many other products that serve our needs. There are other vendors that satisfy some of our requirements, so I'm not exactly sure what CA would be able to provide us with. • Stability Issues For the most part, SSO is very stable. Since deployment, it's been very stable for us. We do very regular metrics on availability and we're in the high, high 90s, 99% I think, so it's a very stable, durable product. •...

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