We performed a comparison between Blue Prism, Pega Robotic Process Automation, and UiPath based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
"Blue Prism is stable enough."
"It is a very stable tool that allows very complex automations."
"Blue Prism takes good security measures and is user friendly."
"RPA processes are helpful when we need interaction with different applications and close the technical gaps between them. In one of the use cases that we evaluated, there was a single Excel template from a vendor. The Excel file has 7,000 objects, and it included information about the part numbers, prices, and some of the details about each object of the aircraft. This file had to be input to SAP, so a human had to enter these 7,000 objects one by one, which is a pretty mechanical and uninteresting task. The RPA bot was easily able to import this file. Without RPA, this import had to be done by a person who had to do the same task 7,000 times just to import one contract."
"It is not just for coders, as you can have a diagrammatic representation of the process."
"With Blue Prism, you automate the back-end processes. Blue Prism is more like service-side automation. It is not off-circuit automation. It is more like attended automation."
"It is good for transactions that are very straightforward. It works very nicely with the structured data. It is user-friendly. It is easy to implement and easy to understand."
"As a developer, I liked the layout and UI, specifically referring to testing. I was able to watch the process through stages."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."
"User-friendly, easy to understand and has many features including the ability to track."
"I am impressed with the tool's recording feature."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"It is really flexible in what it can do."
"The workflow system is very intuitive."
"What we like about the product is that we are able to customize a lot of things quickly because UiPath already has certain APIs and tools available that we can integrate with our system to extract information."
"It has a lot of features, but the ones that I'm really interested in and focused on are the Automation Hub and the Task Capture tool that they have created. Automation Hub helps you in gathering a lot of ideas, and Task Capture helps subject matter experts in capturing the step-by-step processes. It helps them build their SOPs or a document system wherever it is not already available."
"The ability to automate processes allows the opportunity to allocate resources differently."
"UiPath Studio's UI automation activities help me in easily developing automation. It is difficult for RPA developers to write complex code because no one knows everything about all automation areas. For UI automation, it is not mandatory for a developer to know how to write the code for the element on the screen that needs to be clicked or typed into. The UI automation packages of UiPath provide built-in activities, and developers can directly drag and drop and indicate the element on the screen that needs to be clicked or typed into."
"Regarding the ease of building automations, I'm not sure how it's done because I'm not a programmer myself, but it's great. Just looking at how fast they moved once we had the program settled in — it was quite fast. For this particular process, which is assembling a document, talking to DocuSign, sending out emails, and so on, the deployment of production was like "today." It was quite quick."
"The most valuable feature of unattended robots is that they are always available."
"UiPath is a tool which is mostly used for process automation."
"Scraping with UiPath is easy, as is integration with some services. It's also easy to deploy solutions."
"We would like to see intelligent process automation that integrates RPA and machine learning."
"The control room is still the desktop version, which restricts access. You can't really access it from anywhere."
"For developers, they should have some kind of recording feature."
"It's not very easy to use. There is some learning curve that you need to manage as an individual."
"Blue Prism needs to work in a web-based account. I think that the Blue Prism will need to have the main features be web-based so that you can control the box in a web-based environment and not in a client's environment."
"Blue Prism could be compatible with Oracle's suite of ERPs. We have seen some issues related to this. They could do much better with their intelligent document processing solution. They're pretty behind and don't have attended bots."
"The deployment of the bots should be much faster and more intuitive."
"I would like to see bespoke dashboards allow the front-end to display what is required."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"I would like to improve the tool's integration features and stability."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"It's difficult not knowing when alerts will arrive."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"The orchestration needs to be better."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"When the Orchestrator got upgraded and UiPath didn't get upgraded, we started getting errors regarding the managed packages; the packages were not getting upgraded."
"Sometimes we get some disconnection issues. This happens maybe 10% of the time."
"I don't know if it's UiPath as much as just what we do is really complicated. Even the consultants that we've used with UiPath, even they've said, wow, this is very difficult what you guys do. There are a lot of moving parts, so it's not as much of a UiPath problem in terms of limitations. It's just our own processes."
"This is because the platform requires a multitude of building blocks even for the simplest use cases and when dealing with newer clients, this can be challenging."
"Sometimes in their partner communication, they aren't consistent. This maybe is related to the fact they are growing as a company."
"UiPath can improve its AI and optical character recognition or OCR."
"While working on Excel and PDF, there should be a feature to define which content to extract and which table to extract from a document. It should extract only that. There should be a possibility to ignore everything else. I should be able to show one sample for one page, the second sample for the second page, or one sample for all pages. I would love to see such functionality in UiPath."
"While it is still the best, the usability for end-users without programming experience can be improved."
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