AccessData FTK Review
It can analyse various types of mobile phone forensic images

Valuable Features

  • It can analyse various types of mobile phone forensic images.
  • The ease of use of the product.

Improvements to My Organization

It is our main analysis software.

Room for Improvement

Link files and external devices are lacking. We use other software in conjunction with FTK to conduct these type of investigations.

Use of Solution

More than five years.

Stability Issues

Sometimes, but not very often.

Scalability Issues

No issues.

Customer Service and Technical Support

Technical support is good.

Previous Solutions

We used EnCase years ago. We switched because FTK met our requirements.

Initial Setup

The setup is straightforward as long as you read the notes on the install.

Pricing, Setup Cost and Licensing

It is costly, but worth it.

Other Solutions Considered

I am unable to answer this. The product (previous version) was in use before I joined the company.

Other Advice

Ensure that their computers/servers meets the minimum requirements or else they will battle to work with the software.

Disclosure: My company has a business relationship with this vendor other than being a customer: We supply services to some of their other clients in Africa and Middle East.

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