Acronis Backup Review

Desktop backup exceptional, but customer service and performance needs improvement


What is most valuable?

The solution is exceptional for desktop backup.

What needs improvement?

The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement.

For how long have I used the solution?

I have been using this solution for six years.

How are customer service and technical support?

Customer support needs improvement.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive and could be reduced a little.

What other advice do I have?

I rate Acronis Backup a six out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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