Acronis Backup Review

Over the Network Backup needs improvement. Works very well with real-time backup of our database files server


Valuable Features

Acronis Backup Advanced for Windows Server

Improvements to My Organization

We update our Vaccination Tracking System (VTS) software on a monthly basis with software patches and added features, with Acronis Backup & Recovery, it enables us to always revert to the initial state when we experience challenges with the test environment. Because of the numerous reports we get from our staff in the filed while using the VTS, ABR allows us to incrementally backup important changes as we continually try to fix compatibility issues with different scenarios. Works very well with real-time backup of our database files server when staff upload information captured from polio vaccination tracking.

Room for Improvement

Over the Network Backup

Use of Solution

Since September 2013 (14 months)

Deployment Issues

Yes, mostly with Acronis Snap Deploy, using network deployment, most clients do not automatically get DHCP settings when using dual network adapters on the Server. And the network settings aren't automatically recognized from the Snap Deploy interface, until set manually. (even after successfully booting into Acronis via the network).

Stability Issues

We haven't seen any issues with stability.

Scalability Issues

We haven't seen any issues with scalability.

Customer Service and Technical Support

Customer Service:

Good. There are a variety of options to choose from.

Technical Support:

Excellent! Have been with the support team severally through chat and sometimes if things get really complicated they assist remotely to access my server and fix things up for me.

Previous Solutions

Yes, I was using Windows Backup and Restore feature. Upon discovering Acronis, I was fascinated by the flexible granular detailed features of 'what to and where to (multiple locations)' Backup and its central management capabilities as opposed to Windows' local system administration.

Initial Setup

None that I found difficult. Configuration is mostly wizard-based, so its pretty straightforward.

Implementation Team

In-house

ROI

Can't really say in monetary terms but it is really Time-saving. Extremely time efficient.

Other Solutions Considered

Discovered Acronis first, and went with the solution. Found it to be more user friendly and flexible.

Other Advice

Worth trying out. Worked for me. Should have a good system admin to implement the solution more effectively.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Add a Comment
Guest

Sign Up with Email