Acronis Backup Review

It provided us with a fast and reliable way to recover a complex operating system. It failed several times, when we tried to take an image from the operating system and restore it.


How has it helped my organization?

It provided us with a fast and reliable way to recover a complex operating system, from one server to another so as to increase the business continuity.

What is most valuable?

Imaging of the operating system is the most valuable feature. We were performing an in-house upgrade of some critical servers, we wanted a recovery plan to go back to the operating status of the server.

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What needs improvement?

Actually, the version I used is quite old, so at that time it needed a lot of improvements. However, I didn't try the latest version, so I can't have a clear idea about it.

What do I think about the stability of the solution?

We ran a scenario where we took an image from an operation system and then, we attempted to restore it; it worked perfectly. After a while, we attempted to run the same scenario with the same versions and the same servers, it failed several times, before finally succeeding with the help of their support.

What do I think about the scalability of the solution?

There were no scalability issues.

How is customer service and technical support?

The technical support is less than average.

Which solutions did we use previously?

Previously, I was using Symantec System Recovery.

How was the initial setup?

The setup was straightforward, i.e., one standalone installation on one server connected to one iSCSI drive to store the image.

What's my experience with pricing, setup cost, and licensing?

Their prices are average.

Which other solutions did I evaluate?

According to the compatibility matrix of the operating system, we had this product as it was the only available product included with it.

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What other advice do I have?

Since the experience was quite an old one, the advice would be outdated as well. :)

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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