Aruba ClearPass Review

The features work in concert to provide secure on-boarding for guests and bring-your-own-device users. A more streamlined setup and more in-depth tutorials would be helpful.


What is most valuable?

All of the features work in concert to provide secure on-boarding for guests and bring-your-own-device users.

How has it helped my organization?

I implement this for other companies and they all greatly benefit. It's worked well in many sectors, such healthcare, financial, corporate, and transportation.

What needs improvement?

Helping streamline the setup and more in-depth tutorials would be helpful. The product is very complex and therefore the more info and tools that are available the better.

For how long have I used the solution?

I've been using it for three years.

What do I think about the stability of the solution?

I feel the product is stable.

What do I think about the scalability of the solution?

I feel the product is scalable.

How are customer service and technical support?

Customer Service:

Customer service is top notch.

Technical Support:

Very technical. The techs always help until resolution and will escalate quickly when you ask.

Which solution did I use previously and why did I switch?

It's the first AAA security product of its kind.

How was the initial setup?

Whether the setup is straightforward or complex will depend on how you need to apply the product. It can be streamlined or be quite intricate.

What about the implementation team?

I am the consultant who installs this for end-users.

What was our ROI?

Can come from the security or the ease of management it provides

What's my experience with pricing, setup cost, and licensing?

It may be a little expensive or complex for very small clients.

What other advice do I have?

It's very powerful, but the individual needs to have a lot of knowledge across several IT disciplines.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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4 Comments

author avatarTechnical Support Manager at a financial services firm
Vendor

It's good to learn this product.

author avatarSenior Network Engineer at GENSLER
Consultant

few build solutions are avail at https://ase.arubanetworks.com