Aruba ClearPass Review

The most valuable feature for us is the ability to manage each access point from a single application.


What is most valuable?

The most valuable feature for us is the ability to manage each access point from a single application.

How has it helped my organization?

As we are a reseller, we had it installed in our office for our customer test. Also, we were using it as our demonstration tool. I found ClearPass made our work easier as we were connected to WiFi on our laptop, meaning we weren't constrained to our desks.

What needs improvement?

They need to improve the wizard to make things easier to manage. When we had the access point, I was not sure how to get it to work with Aruba. I tried to follow the guide from Aruba support and the internet, but found it very limited even though I went through one of the two-day technical presentations. The wizard needs to show what you need to configure and what needs to be in there in terms of users. In the end, I got support from one of the Aruba systems engineers to get it to work.

For how long have I used the solution?

I've used it for one year.

What was my experience with deployment of the solution?

We had no issues deploying it.

What do I think about the stability of the solution?

We have had no stability issues.

What do I think about the scalability of the solution?

We have had no issues scaling it.

How are customer service and technical support?

I got support from one of the Aruba systems engineers to get it to work, but I haven't had to use them for anything else.

Which solution did I use previously and why did I switch?

Our prior solution was a bit complex to configure things prior to deployment.

How was the initial setup?

We deployed it with assistance from our distributor.

What other advice do I have?

You should go for it.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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