CA API Management Review

We route all our policies and traffic through the gateway. It's reliable.

What is most valuable?

The best features of CA API Management are high quality and high reliability.

How has it helped my organization?

It provides a centralized security mechanism so that we can route all our policies and all our traffic through the gateway.

What needs improvement?

I would like more graphical interfaces for better usability.

What do I think about the stability of the solution?

API Management is highly reliable and highly available, so we haven't any problems with it.

What do I think about the scalability of the solution?

We haven't had any scalability problems. I don't know how far it can be scaled. We are a mid-sized company.

How is customer service and technical support?

I would say that the quality of technical support is moderate. It’s better than some, but not as good as others.

Which solutions did we use previously?

I don't know if we had a previous solution before going with API Managment. We have a number of CA products. Some of them, we started with the CA product and some of them we started with other products and then switched to CA because of their high availability and high reliability. We are not looking to switch it. It’s nice and stable.

How was the initial setup?

I was not involved with the initial setup.

What other advice do I have?

Focus on developing a relationship with CA. They have a variety of products and they do a lot of cross selling, so it's important to develop a relationship and figure out how to manage that relationship as you go forward.

When selecting a vendor, the most important element is relationship.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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