CA API Management Review
The tool can handle complex security requirements. On-boarding APIs is agile.

Valuable Features

I was doing all B2B integrations. The security features provided by the gateway are really cool. The tool can handle all complex security requirements. On-boarding APIs is very agile and fast.

Improvements to My Organization

In my last position, the core services were exposed to the consumers via the ESB layer. They had plenty of issues with protecting those services and keeping the back-end services hidden from their consumers.

Using this tool helped them to provide a unique endpoint, with no change to the consumers. It allowed them to change their services without affecting the customer interfaces.

Room for Improvement

I would like to see this amazing product have the following enhancements:

  • Continue integration and delivery (10 points)
    Currently the tool provides REST APIs, but they are not easy to use. They need to be reviewed and enhanced. The documentation is good, but there are not enough examples.
  • Monitoring and reporting (20 points)
    The Admin dashboard provided by the tool is amazing. However, this doesn't allow the service owners to view their services. The gateway admins are always struggling to provide reporting and monitoring status. We need to provide monitoring and reporting out-of-the-box for the management and service owners. We can do custom development, but not every company has time to do so. The Admin dashboard is not business friendly and it doesn't provide rich reporting features.
  • RAD - Rapid Application Development - Development environment (5 points)
    The policy editor, at first glance, seems complicated and it scares developers. I would like to see it easier to understand. Maybe it could have a visual drag and drop, like with Borland C++ Builder.

Use of Solution

We have been using this solution for eight years.

Stability Issues

I did not encounter any issues with stability.

Scalability Issues

There were scalability issues in Amazon AWS, but not in the private data center.

Customer Service and Technical Support

Technical support is agile and responsive.

Previous Solutions

We weren’t using a solution previously, but alongside of this tool, we were using Apigee Edge and 3scale API Gateways. Each one of them is designed for a different purpose. We were looking at them as complementary products and not as replacements.

Initial Setup

I was involved in the installation, and it was easy for me.

Other Solutions Considered

We evaluated MuleSoft, Apigee, and 3scale.

Other Advice

CA API Gateway provides rich policy sets in regards to XML and REST services. This baby is great for all B2B integrations and it’s a very agile component to set up and use. You can set it up with complex security requirements on your service side in less than an hour. (I am very biased about this. No product can do that at this speed.)

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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