CA API Management Review

Support through the forum is very good and efficient for partners


What is our primary use case?

We use it for public API security.

How has it helped my organization?

The governance of the new business models generated by the APIs has been simplified and is improving the daily control over them.

What is most valuable?

  • Current security models which are the focus of the industry. 
  • The product documentation helps the client and/or user to evolve quickly while using the tool.
  • Support has efficiently combined with the forum.

What needs improvement?

The portal is an important point in the lifecycle of the APIs. Right now, the portal lacks many features. We hope that the new version will have them and that there will be a quality jump, which is needed.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

There is no real problem. However, as the number of instances increases, its complexity of installation increases if you do not use the OVA.

How is customer service and technical support?

Support through the forum is very good and efficient for partners.

Which solutions did we use previously?

I work in a consultancy, so we do projects with other products. However, our partner product is with CA Technologies.

How was the initial setup?

They have different installation models. Therefore, there are always small drawbacks. Fortunately, if you use the OVA, your installation is direct.

What's my experience with pricing, setup cost, and licensing?

We are a partner with our own prices.

Which other solutions did I evaluate?

We evaluated the following solutions: IBM, WSO2, and Oracle.

What other advice do I have?

Begin by using the installation offered on an OVA, then in production environments make use of your own installation, e.g., in CentOS.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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