What is our primary use case?
Check Point makes up part of our security solution in all of our locations across India. We are in the eCommerce industry and one of the things that we do is set up tickets for moviegoers.
We have categorized our requirements as per the online penetration of our booking agents. As an example, in one of our locations, we have a penetration of filling online tickets that is reaching up to 85%. It is important that this system is safeguarded to ensure that we are not exploited on the ticketing platform using the OCR codes that we are generating and sending to our customers. As the tickets are emailed to the patrons in advance of the show, it is important that this email is secure. This is one of our use cases.
How has it helped my organization?
Using Check Point has helped us to safeguard our environment and help to protect against spam, as well as other types of attacks against our network. We are a PCI DSS compliant company in India and we need to ensure that our patrons' data is protected. At the same time, we want the convenience of being able to send tickets to them. Check Point has allowed us to do that.
What is most valuable?
The features that I like the best are message encryption and message validation.
What needs improvement?
The manageability using this console is complex and it should be a little more user-friendly. If you don't have a good understanding of putting the policies in place then sometimes it is tough to manage from the console. A more intuitive GUI would make it easier to manage.
The user should be able to perform a real-time search of the objects and see the messages. As it is now, when we create an object, sometimes you find out at a later stage that the object already exists. If I could simply type an object into the search bar and find out whether it exists by seeing it in a dropdown then it would save me time.
For how long have I used the solution?
We have been using the Check Point Anti-Spam and Email Security Blade for two years.
What do I think about the stability of the solution?
This solution has been stable and is working very well in our environment.
What do I think about the scalability of the solution?
This is a scalable solution. We have 170 locations across India and all of them have Check Point installed. We had considered scalability from the beginning of this project, with a three to five-year plan.
How are customer service and technical support?
We have been in direct contact with technical support and our experience has been that they are both nice and helpful. After the deployment was completed, the partner who assisted us had moved out and completed a knowledge transfer to the entire team. There was a subsequent issue that had to do with the VPN, and the Check Point technical support was very helpful in resolving it.
Which solution did I use previously and why did I switch?
We have used other security products by vendors such as Juniper and Palo Alto, but not for the same use cases.
How was the initial setup?
We began our implementation about two and a half years ago and as part of the process, we divided India into different regions. In total, it took us about 120 days to fully deploy across all of our locations.
What about the implementation team?
We have in-house staff who are very well versed in the Check Point technology, however, given the volume of deployment, we contracted a partner that was recommended by the vendor.
What other advice do I have?
My advice to anybody who is considering this solution is that it is a robust and reliable platform. With respect to messaging and firewall products, all of them are pretty good but it depends on your scenario. I would say that Check Point has the best security, the messaging protocols are pretty good, and the reliability is higher than competing products by Palo Alto and Juniper. When adopting Check Point, your skill is one of the key points to consider.
This is a good solution but there are certain complexities that need to be made more user-friendly. It should be more manageable from an IT perspective. This includes things such as setting up specific policies. A more intuitive GUI, for example, would help.
I would rate this solution a seven out of ten.