Citrix SD-WAN Review

Includes good documentation, easy to set up, good endpoint monitoring and backup capabilities


What is our primary use case?

We use this product to improve the security of our network.

We also use it to monitor and control the endpoints that we have.

What is most valuable?

The best feature is the backup capability, where all of the users' computers are tied into a central data repository.

The documentation is good.

What needs improvement?

Citrix should continue to offer a perpetual licensing model because it is very important to us.

For how long have I used the solution?

I have been using Citrix SD-WAN for eight months.

What do I think about the scalability of the solution?

We have approximately 60 users.

How are customer service and technical support?

I have not been in contact with technical support. We found that the documentation is adequate and we were able to follow all of the instructions.

Which solution did I use previously and why did I switch?

We have not used another similar solution in the past.

How was the initial setup?

The installation process is very easy and it does not take long to set up.

What about the implementation team?

We deployed it with our in-house team. We have two software administrators in the team.

What's my experience with pricing, setup cost, and licensing?

We have a perpetual license, which is very important because it allows us to manage our costs, rather than having a monthly or yearly subscription. A yearly license is okay except that we consider software an asset, which means that we need a perpetual license.

The price of the subscription should be cheaper.

I would rather pay three-to-five times more for a perpetual license than pay for a subscription because the lifecycle will be between five and seven years. After seven years, we will try to look for another solution. If Citrix is still top-notch then we would update to the most recent version.

Which other solutions did I evaluate?

Citrix is a good product so I have not looked at other options.

What other advice do I have?

This is a good product and I recommend it. I'm going to continue using it unless something new is offered by a competitor at a cheaper price. I that case, I may switch.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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