Dell EMC PowerMax NVMe Review

It significantly simplifies storage


What is our primary use case?

We are a partner installer.

How has it helped my organization?

It significantly simplifies storage.

What is most valuable?

  • The ease of install
  • The ease of maintenance
  • Expandability

What needs improvement?

There is some room to grow, especially with some of the installation quirks.

What do I think about the stability of the solution?

As an installer, I've seen a lot of different things. It's mostly stable. It's had its fair share of quirks, but support has always been there to help us get around those quirks.

What do I think about the scalability of the solution?

The scalability is incredible. It's great.

How are customer service and technical support?

I use technical support frequently. Support has been relatively great across the board. There have been some language barrier issues in the early morning hours. They transfer calls to China, and there are some translation issues, but they know their stuff. You just have to let them go and type because you don't understand what they are saying.

How was the initial setup?

The build process is relatively straightforward.

What other advice do I have?

Talk to other people who have the people. It has been a great experience for most of my customers.

It's pretty much where it needs to be. For the most part, it is solid.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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