What is our primary use case?
We run a Medicaid data warehouse on a massive enterprise Oracle shop. Therefore, we have a lot of Oracle on PowerMax. We run a big analytics for the New York State Department of Health using Oracle Big Data.
Because of the Big Data analytics, we require immense IOPS, which the PowerMax handles quite well. Our sole purpose in life is to provide endpoint analytics.
How has it helped my organization?
We consolidate a lot of various disparate storage arrays into one enterprise solution.
We primarily use Unisphere for managing and monitoring.
What is most valuable?
Enterprise Cloud Storage is the most valuable feature, along with the data services which come with it, plus the deduplication and compression.
What needs improvement?
We are very interested in NVMe over Fibre Channel, which I understand is on the horizon. We would like to see that come to fruition in its ability to traverse the Fibre Channel SAN.
For how long have I used the solution?
We've been using VMAX, PowerMax, and Symmetrix for many years.
What do I think about the stability of the solution?
The solution is rock solid.
What do I think about the scalability of the solution?
How are customer service and technical support?
The technical support is very good. We have the ESRS call-home function, and it's been rock solid since day one.
If you previously used a different solution, which one did you use and why did you switch?
I have always used Symmetrix and VMAX. Then, it was just a natural progression into the PowerMax solution.
How was the initial setup?
The initial setup is very straightforward. We had a team come in and get everything setup. It was handled very professionally. We had a project manager assigned to the account. It was very smooth.
We used the PowerPath solution for the migration, which allowed us to seamlessly migrate from one storage array to another.
What was our ROI?
We have impeccable uptime in our data center with very strict SLAs. We have had zero downtime.
We run a big Oracle shop, as well as VMware, which is very high performing. It exceeds our needs.
What's my experience with pricing, setup cost, and licensing?
Our costs for the product are three million.
Which other solutions did I evaluate?
We looked at Hitachi and NetApp, but it really boiled down to our relationship with Dell EMC and the portfolio of the product.
This solution’s architecture influenced our buying decision because of all the data services incorporated, especially the LAN technology. This allows us to replicate from one site to another.
What other advice do I have?
Our SLAs are extremely tight, and we've had zero issues. I would highly advise going with the PowerMax.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.