EMC Data Domain Review

An easy to use solution with a good interface and simple setup


What is our primary use case?

We've primarily been using the solution as a backup. What we understand is that we can create it with Veeam where Veeam backs up the network into Data Domain.

What is most valuable?

It's very easy to use Data Domain once it's been set up. The interface is also user-friendly.

What needs improvement?

The firmware upgrades could be simplified. I'm in the process of struggling to upgrade right now.

The dashboard could be more interactive.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution isn't very scalable from what I understand, but I haven't attempted to scale the solution myself. We only have about ten IT personnel on it.

How are customer service and technical support?

Technical support is good. I'm satisfied with them.

How was the initial setup?

The initial setup was straightforward. I was finished with the setup after two to three hours.

What about the implementation team?

We implemented the solution ourselves.

What other advice do I have?

We are using the on-premises deployment model.

I would recommend the solution. I would rate it eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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