FlexPod Review

There's a cohesive support structure in which NetApp will provide support for a UCS problem.


Valuable Features

I think that the most valuable features are the integration of the components and the support model.

Improvements to My Organization

I think the integrated support where, if I call NetApp support and it’s a problem with UCS, the fact that I have a one-stop shop will provide a cohesive support structure for me, and that’s huge.

And it’s not very costly. We acquired the parts of the FlexPod individually.

Room for Improvement

I’m sure there is room for improvement, there always is, but I’m hard-pressed to tell you what could be improved.

Stability Issues

It's rock solid.

Scalability Issues

We haven’t had the need to grow it, but based on how scalable I know the three vendors are, I don’t see any issues.

Customer Service and Technical Support

It’s been excellent – they are very responsive. Traditionally, when you have multiple vendors, before FlexPod, everyone does a lot of finger pointing, and the fact that all these companies work together is invaluable. This makes my life as a customer much easier.

Initial Setup

We did it piecemeal, but it was very easy.

Other Advice

I would say, what are you waiting for?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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