I think the valuable features of FlexPod are the integration with several products, especially when it comes to the support model.
If I have any issues, whether it is with be VMware, NetApp, or Cisco, I can call one place and I can get support. It doesn't matter which one I call. I think it's one of the most valuable pieces of it.
Its architecture has been proven, it works together, and it is trusted.
We are using a Citrix VDI implementation. We are about 99% virtualized, so pretty much everything that we do, from the desktop to the servers, is virtualized.
Improvements to My Organization
I like how everything just kind of works together. It's been one of those things that have been proven. There are White Papers, a trusted design, and support models. Those are the kinds of things that companies look for. We know there is going to be backing and help when something goes wrong.
We can reduce our team and it has saved us money because it works quickly. In the past, we've gone with other third-party vendors and other products. We ended up having to pay more money in the long run. Going with the FlexPod solution means that we have all the pieces. Having a proven solution and knowing that it works gives us peace of mind and ease of management.
Room for Improvement
It could always be better.
Use of Solution
We have been using this solution for three years.
It is a stable solution. I can't remember the last time we had any kind of major outage.
Up to the point where we needed to replace our controllers on our storage, it had been pretty scalable. I think there is a time when we have to refresh some of the products.
Customer Service and Technical Support
When we needed to, we used the technical support. They were very helpful. It was easy to contact somebody. If one team didn't know the answers, they would be in touch with the other team. That's nice about having a FlexPod team that knows each other's products a little bit, so they can help you resolve your issues.
We worked with CDW consulting to do the setup and the configuration. It went pretty smoothly.
Other Solutions Considered
We looked at HPE and that was four years ago. We've worked with CDW. They brought in a number of other vendors with other storage systems. The one we chose fit in with what we wanted to do. We previously used a smaller vendor's storage solution. It didn't quite work with what we wanted to do. We weren't able to fit it in with our model.
Do your research. They all have their own niches. Don't go cheap. That's one thing we've learned: Just because you might see another vendor who offers something a little cheaper, it is not necessarily the best. It might not have the White Papers or the proven technology that works together. That's what is nice about FlexPod, that you do have those elements. This has been working together for many years. They had this relationship with these other companies and you know you'll have the support behind it.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Jun 28 2017