How has it helped my organization?
Things got a lot faster. We can pull and test in DEV systems much more rapidly and are clearing up a lot of DBA time. In the past, every time we tested it, we needed to be refreshed. In the past, it would take a day of our DBA's time, and now it's just point, click, and ten minutes later it's done.
FlexPod has improved our application's performance. It is now ten times as fast.
Unplanned downtime incidents have decreased. We've had two and a half years with zero downtime.
What is most valuable?
The most valuable features are the reliability and tools such as SnapCenter and SnapManager. We use them a lot. They make life easier.
On the surface, validated designs for enterprise apps are not that important but it's knowing that they work, and if they don't work, I can get support for them. We did have some pretty nasty bugs early on, around four years ago, but we haven't had problems.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
I don't have any problems with scalability.
How are customer service and technical support?
Support is able to fix our problems but we don't use them much.
I haven't had many problems, so FlexPod's unified support hasn't been that important. But if I did have a lot of problems, it would be important. I'd rather just not have problems, so that's a good thing.
Which solution did I use previously and why did I switch?
It worked for me at my last company so we went with FlexPod. It's what I know. It's what I trust, it's comfortable, and it's worked well for me in the past.
What's my experience with pricing, setup cost, and licensing?
It was more expensive than others but the reliability in the tools has saved us money in that regard, so it's worth it.
What other advice do I have?
It is more complex than just basic storage systems. That's intimidating to some people but it works well for me because I've learned it, I know it, I've been using it for ten years and it's not a big deal to me. But it is intimidating to some people and if you push past that, and just learn it, it is worth it. Especially for the additional tools and the environment it allows you to utilize.
I would rate it a nine out of ten. Not a ten because it could always be cheaper, it could always be faster.