FlexPod Review

Improves application performance for our customers and has decreased unplanned downtime incidents


What is our primary use case?

Our customers use this solution. It's a validated design and there's one solution for compute and storage. The validated design is an advantage when you take all of the separate parts.

How has it helped my organization?

The flexibility between Cisco and NetApp is valuable. When there are new parts of new devices like the new AFF 400, then the speed is not fast enough to implement what the customer asks for, but the design is not validated. It's faster to validate the design for new equipment.

FlexPod's unified support for the entire stack is very important. Before, the customers would log a ticket by Cisco and a ticket by NetApp. It's better when vendors can partner and look for a solution together. 

It improves application performance for our customers. Before FlexPod, you could make a design and that design was not strong enough for some applications and now there is a good validated design. The validated design gives space for the applications to run or not. Performance has been improved by 50%. Before we had to make separate designs, now, we are more confident that a design is good to work for the type of application. 

It has decreased unplanned downtime incidents. 

What is most valuable?

It's easier to sell to a customer because it is a validated design but sometimes the customer wants another feature and then it's a problem. You must build each block separately, that's a disadvantage sometimes.

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

It's very scalable. 

How are customer service and technical support?

Sometimes we reach out to the NetApp support from the NetApp part or the Cisco part but the engineers by us are also certified to install FlexPod. We have had good experiences with them. They speak the same language as us which is an advantage. 

Which solution did I use previously and why did I switch?

Our customers choose this solution because of the validated design and for the one-stop solution where it's one contract. It's one building block which is an advantage for the customer instead of buying separate items.

Which other solutions did I evaluate?

Our customers also look at Dell EMC. 

What other advice do I have?

I would rate it a nine out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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