Forescout Platform Review

You can configure granular controls just as you want those policies to be implemented


What is our primary use case?

Our primary use case is for device compliance and access control.

What is most valuable?

Its feature that I have found most valuable is that it is very granular. You can configure granular controls just as you want those policies to be implemented. It gives you that flexibility to go granular in how you want your controls to be implemented. That's something I like about it. 

The pricing, technical support, stability, scalability, initial set up, interface, dashboards, management, and monitoring are fantastic. They are excellent. 

The licensing of the solution is pretty simple. The process of deploying the solution is pretty straightforward. The dashboard, in terms of monitoring and management, is pretty simple. Maybe because I have a very robust technological background is why I don't struggle with these things. In terms of management, deployment, and support, although I really don't require their support, so far, so good.

What needs improvement?

Truth be told, I'm good with it. I'm yet to have something with the solution that I don't feel comfortable with. It's fine. I've not seen a cause or a reason why I should want something to be changed, but that doesn't take out the fact that there's always room for improvement. What I would love to see is a situation where my Forescout can integrate with different security technologies. Where it can share contextual information bidirectionally. I had written to Forescout about this and they told me they have that functionality already. So I think that settles it. They can share device context with the security technology and that technology can also be shared with Forescout. To build a form of connective strategy towards security. They have a dedicated module for the security technology I'm concerned about.

But with that software, I should be able to integrate my Forescout with any other third party security technology, to build that connected security strategy I talked about. So far, it's good. It meets my requirements that I had concern about.

For how long have I used the solution?

I have been using Forescout Platform for one year.

What do I think about the scalability of the solution?

In terms of scalability, my deployment architecture is central, so it scales with respect to the number of devices I have to add to my network. The licensing is based on the number of devices you have currently with regards to the future growth in the number of connected devices to your IT network or to your IT infrastructure. That gives you room to scale. So if I know that in the next two years, I would have an additional 50 or 100 users connecting to my network, either directly or remotely, I go for an appliance that accommodates that growth. Which is what I currently have.

So there's room to scale. Then the licensing is based on the number of devices you have currently. So if I have more devices come to my network, I can just acquire more licenses to take care of them. So I think that's fine.

How are customer service and technical support?

I've been very conversant with the technology for areas where I've experienced some challenges and I had to fix it up myself, but it's straightforward.

In terms of support, I've had to reach out to technical support. He was readily available and we made progress. So support is also good. My experience so far has been good. That's why I told you earlier that it's difficult for me to really point to somewhere where I could make an improvement.

What other advice do I have?

On a scale of one to ten I would give Forescout Platform a nine.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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