Fortinet FortiWAN [EOL] Review

Simple to use and the optimization is good, but better regional support is needed


What is our primary use case?

We are a solution provider and FortiWAN is one of the products that we implement for our clients.

What is most valuable?

The most valuable feature is optimization. It is very good compared to other products.

It is very simple to use.

What needs improvement?

More needs to be done with engineering frameworks, such as aggregation.

When we add a lot of rules, perhaps 100,000 to 200,000, the bootup process is very slow.

Technical support has room for improvement.

Having more documentation would be helpful.

For how long have I used the solution?

I have a lot of experience with Fortinet products and I have been working with FortiWAN for about six months.

What do I think about the stability of the solution?

It is a stable product, although they do have to resolve some known issues.

What do I think about the scalability of the solution?

This is a solution that has to be scalable, and it is. We have a team of between 10 and 12 members working on it. My role in the team is as an architect.

How are customer service and technical support?

I would rate the Fortinet technical support a seven or eight out of ten. This would be improved with better regional support.

Which solution did I use previously and why did I switch?

FortiWAN is the first product that we have used for WAN load balancing, and we are happy with it.

How was the initial setup?

The installation and initial setup are very easy. We completed our deployment within eight hours.

What about the implementation team?

I am part of the implementation team and we deploy this solution for our clients.

What other advice do I have?

My advice to anybody who is considering this product is to complete a proof of concept so that you are comfortable with the use cases.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

200B 5.2.1
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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