IBM Initiate [EOL] Review

​The use of an EID as unique identifier needs improvement, but the historical data records are valuable.

Valuable Features

  • Historical data recording
  • Linking capabilities

Improvements to My Organization

The ability to auto-linking multiple records/sources to one common Enterprise ID (EID).

Room for Improvement

The use of an EID as unique identifier.

Use of Solution

I've been using it for six years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's acceptable.

Technical Support:

It's acceptable.

Previous Solutions

It was done in-house and needed a lot of manual intervention.

Initial Setup

Prior to IBM coming in a helping, the initial setup was a bit of a challenge.

Implementation Team

We used a mix and the level of expertise was acceptable.

Other Solutions Considered

Yes, we did.

Other Advice

The EID is an internally-generated and managed identifier that will change based upon various system & business rules, and its function. It's not recommended that Initiate EIDs be used as unique identifiers within your downstream system(s) due to possible frequent change, which could therefore create issues if downstream systems are dependent upon them not changing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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