IBM Watson for Cyber Security Review

A stable product that is easy to set up, and the technical support is good

What is our primary use case?

We are a reseller and this is one of the products that we implement for our clients.

Our client for this solution is a large telco.

What is most valuable?

This solution integrates well with IBM products.

What needs improvement?

They need to continue to build the AI capabilities.

The pricing could be lower.

For how long have I used the solution?

I have only just started working with this product recently, but more generally, I have been working with IBM products since 2006.

What do I think about the stability of the solution?

IBM Watson for Cyber Security is very stable.

What do I think about the scalability of the solution?

This is definitely a scalable solution. Our clients are enterprise-level companies.

How are customer service and technical support?

The technical support from IBM is very good. We join in and consult, where needed.

Which solution did I use previously and why did I switch?

I have not worked with other similar solutions. I have only used IBM security products.

How was the initial setup?

The initial setup is straightforward. I think that it is pretty easy, as long as you know what you're doing.

What's my experience with pricing, setup cost, and licensing?

The price of this solution should be lower, although I understand why IBM charges a premium price. With IBM products, you expect to pay that.

What other advice do I have?

My advice for anybody who is implementing this solution is to make sure that they understand what they're getting. It is a premium product and it is going to be expensive, so they have to be sure to make full use of it.

From what I have seen so far, this is an excellent product. That said, there is always room for improvement.

I would rate this solution a nine out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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