Juniper Enterprise Routers Review

Flexible with good stability and good performance


What is our primary use case?

We use the solution primarily with all of our customers. I work for a Telecommunication provider, and therefore we have a lot of customers that we support. We implement this product according to our customer's requirements. 

What is most valuable?

It's a good product.

What needs improvement?

The solution should be a little bit better at VPN items. It should be improved for end users.

The solution needs to offer SDN features.

The solution needs to figure out how to integrate the cloud in the future.

For how long have I used the solution?

I've been using the solution for five or six years now. It's been a while.

What do I think about the stability of the solution?

The solution is quite stable. We've found it to be very good. There aren't bugs, glitches, or crashes.

What do I think about the scalability of the solution?

The solution is scalable. It's very flexible. It's worked well for us over the years.

The amount of users varies from customer to customer. Their sizes vary from ten locations to more than one thousand. Each client is unique and has different scaling needs.

How are customer service and technical support?

We've been in touch with technical support over the years. We're very happy with their level of support. I always talk directly to them or I send emails via the collection site platform. They've been great.

Which solution did I use previously and why did I switch?

We use both Juniper and Cisco switches.

How was the initial setup?

The initial setup is not too complex. It's actually pretty straightforward. However, the level of difficulty of the implementation depends on the complexity of the customer. Deployment could take anywhere from a week to two weeks depending on the client's requirements and their company's own complexity levels.

What's my experience with pricing, setup cost, and licensing?

I'm from the technical department, so I don't handle billing or licensing. I wouldn't know what the exact costs are for the solution.

What other advice do I have?

I'm not sure which version of the solution we are using.

It's not that I don't like the product, but I prefer the SDN solutions. It's a good product. My personal preference is for direct, however.

Juniper solutions are very flexible and very good. They offer very good performance. I have no problems with them. I'd feel comfortable recommending the solution. Other companies should try it out.  

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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