Longview CPM Review

The system is pretty stable but it should have an added application for databases.


Valuable Features

Longview for Excel is of utmost importance.

Improvements to My Organization

Well certainly this product has helped many finance users in the organization as this product enables them to see the numbers for any cost center and business unit and also get a consolidated view of group level numbers.

Room for Improvement

It should definitely have an added application for databases. Why I am saying this is because I was a hard core user of Hyperion application at one point in time and I have worked as an administrator on it. So if you compare it with Oracle then Longview isn't that user friendly.

Use of Solution

I've use it for two and a half years.

Deployment Issues

I was part of the administration team and also joined the organisation much later when it was already implemented.

Stability Issues

The system is pretty stable, but since it's technology, you cannot completely run away from issues. At the same point in time the issues were manageable, and we never came across a situation wherein we completely shut down the application from users interface.

Scalability Issues

Not really.

Customer Service and Technical Support

Customer Service:

6/10.

Technical Support:

8/10.

Previous Solutions

I am an employee with the organization, prior to this I was working with WNS as a Hyperion system administrator. I shifted due to personal reasons but not due to the system.

Pricing, Setup Cost and Licensing

No idea about this, but we do have license costs involved.

Other Solutions Considered

No.

Other Advice

In a country like India, which is one of the most emerging markets and there's a huge scope and demand for new systems, tools and BI applications and when companies like Oracle and SAP are coming with newly innovated Financial Management tools which are very expensive and can be used only by bigger organizations who can afford it. I would think India can be a successful market for Longview as they can provide their services to SMEs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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