Incident management and asset management.
ManageEngine ADSelfService Plus Review
Incident management is a valuable feature but asset management/discover and reporting could be improved
What is our primary use case?
How has it helped my organization?
Helped establish basic standard processes for service ticketing and request management.
What is most valuable?
Incident management.
What needs improvement?
Asset management/discover and reporting.
For how long have I used the solution?
One to three years.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Feb 11 2019
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Author
reviewer1007304
Information Systems Project Management Consultant
Real User
Highlights
The most valuable feature is the ability for remote users to change their login credentials using their mobile devices.
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