Incident management and asset management.
ManageEngine ADSelfService Plus ReviewIncident management is a valuable feature but asset management/discover and reporting could be improved
Feb 11 2019
What is our primary use case?
How has it helped my organization?
Helped establish basic standard processes for service ticketing and request management.
What is most valuable?
Incident management.
What needs improvement?
Asset management/discover and reporting.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Author
reviewer1007304
Real User
Information Systems Project Management Consultant
TOP 10
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