ManageEngine ADSelfService Plus Review

Incident management is a valuable feature but asset management/discover and reporting could be improved


What is our primary use case?

Incident management and asset management.

How has it helped my organization?

Helped establish basic standard processes for service ticketing and request management.

What is most valuable?

Incident management.

What needs improvement?

Asset management/discover and reporting.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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