Melissa Data Quality Review

We now have less errors on catalog address labels.

What is most valuable?

  • Spelling of names
  • Email addresses

How has it helped my organization?

We now have less errors on catalog address labels.

What needs improvement?

It changes names to what it thinks it should be when the spelling is different. It should not do this.

For how long have I used the solution?

I’ve been using it for three years.

What do I think about the stability of the solution?

We have had no issues with the performance.

What do I think about the scalability of the solution?

It has been able to scale for our needs.

How are customer service and technical support?

Very good, although a lot of the time they were not aware of a problem that we were experiencing.

Which solution did I use previously and why did I switch?

We wrote our own edits and looked at each card.

How was the initial setup?

It was easy to implement.

What's my experience with pricing, setup cost, and licensing?

Be sure you know how much service you need so you don't pay more than you should.

What other advice do I have?

Do a free trial.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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