Melissa Data Quality Review

Significantly cuts down on the time needed to match names to addresses

What is our primary use case?

I mainly use name and address lookups and Listware Online for mass mailings.

How has it helped my organization?

It cuts down significantly on time in trying to match names to addresses. I can do in a few hours what would otherwise take days to accomplish.

What is most valuable?

Listware Online. I can enter a list of addresses and get names of residents, whether owners/renters, and their phone numbers.

What needs improvement?

Many issues, sometimes I have to completely log out and start over.

For how long have I used the solution?

One to three years.

How are customer service and technical support?

I have never used tech support.

Which solution did I use previously and why did I switch?

Polk Data.

How was the initial setup?

Easy, but I did not purchase a big package; I have mostly taught myself the program.

What's my experience with pricing, setup cost, and licensing?

Pricing is very reasonable.

Which other solutions did I evaluate?

Various reverse address, reverse name people search programs; none of them worked for what I need.

What other advice do I have?

Depending on your needs, it is adequate. My need is simply an easy lookup system for mailings.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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