Melissa Data Quality Review

Helps us meet NCOA verification requirements for bulk mailings via USPS

What is our primary use case?

We need to verify NCOA for sending out bulk mailings.

How has it helped my organization?

NCOA address verification was a requirement from USPS to send out the mailers. This was the only option that charged per address, which was extremely helpful since we are a small non-profit school. We didn't need the 10,000+ list verification services that the other providers offered.

What is most valuable?

Enables us to send out bulk mailings when we need to verify NCOA.

What needs improvement?

Once a list is processed it gives a report, which is great. However, if there was a section with report history, that would be very helpful.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

If I had multiple Excel files open and ran Listware it would crash Excel, charge the credits, and not save the results.

What do I think about the scalability of the solution?

No issues.

How is customer service and technical support?

I haven't needed it.

How was the initial setup?

It was unique given the type of application, but it was easy to set up. Plug and play.

What's my experience with pricing, setup cost, and licensing?

By far the best pricing and licensing option we have found for a small organization, since we can buy credits in small increments and they don't expire.

Which other solutions did I evaluate?

We evaluated top results in Google.

What other advice do I have?

Pick what fits your needs, ask around.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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