What is most valuable?
It is one of the best performance testing tools available. It supports many protocols and technologies. It can be integrated with many systems.
How has it helped my organization?
These features have helped a lot in improving the performance and scalability of application. Moreover, they have improved our brand value.
What needs improvement?
Takes lots of time in scripting which can be improved; The scripts are generally not reusable with change-in build; Does not support MAC OS.
For how long have I used the solution?
I have been using this solution for three years.
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
We encountered issues with stability -- the system hangs many times.
What do I think about the scalability of the solution?
Yes licensing cost is too much for Load Runner to scale it to more virtual users.
How are customer service and technical support?
Customer Service: I'd rate the customer service 3.5 out of 5.Technical Support: The technical support was a 3 out of 5.
Which solution did I use previously and why did I switch?
What other advice do I have?
It's good to use LoadRunner if you have lots of money and time. It’s really good but expensive and time consuming.