There are actually some cool features in LoadRunner where we can have multiple users at the same time. Some of the help features in the communities, what HP has are pretty good. We have quick turnaround time for the support as well, sometimes. It is helping our application to performance test and load test. I didn't use much of the tools, and have been using these tools since eight, nine years now, so I'm more into that. I see HP is constantly improving the features of the tool.
Improvements to My Organization
We have the manpower, the resources. One of the thing which I realized is let's say if you have another tool which is equal or there are more comparable abilities, but it's kind of hard to get resources for those tools who are skilled. I see a bunch of resources easily available in the market for LoadRunner and HP products and I feel like this could be possible because it's kind of industry leader in the testing tools or something.
There are a lot of people using LoadRunner I can say that. The issues what we get from doing performance testing, some of the issues are not specific to tool, but because we have such a huge community in HP tools we kind of get some solutions easily from the outside world as well in the communities I guess.
Room for Improvement
The demo that I've seen today, it sounds pretty cool but it still has some limitations I guess. They thought it is only limited to web and mobile right now, and it's currently not supported for all the products of what we have in performance center. We'll all have to wait and see how they come up with full version of the features.
I would like to see the features what they are saying in the demo for StormRunner, if they can have the features of Performance Center and LoadRunner combined, put it in StormRunner, that would be awesome because StormRunner looks pretty good the way they are explaining, it's like all one stop shop where you can just manage everything from one webpage but it's not complete, it doesn't look like it's complete. If we can get all those other features included in the new one, then that would be awesome.
I believe it's good. When it first started I didn't realize it was so good, but over the years I'm seeing that it's getting more and more stable. It looks like HP is putting some efforts to make it more stable.
Scalability, I think with the previous versions maybe I was not sure but the new version which I'm seeing, and the cool features what they are showing off, I think scalability is very good, you could scale up the tool within no time.
Customer Service and Technical Support
It's on and off at times, depends on what tech guy you are working with. Some of them I find very technical strong and they were able to help, but it has to go through some processes. You have a basic layer and if it's not resolvable there, it goes to the next level so it has a process, which may take some time.
I'm involved in catering the needs of my company's performance testing for all the applications. We use a variety of HP products but our team, where I'm concerned more is HP LoadRunner. We are also upgrading into Performance Center as we speak. We are more into HP LoadRunner.
LoadRunner has easy usability right now, and it's pretty much documented on the features, and has a how-to-do use of videos, learning materials. It's easy to use once you have some basic training and you can get along easily. It will give your company return of investment I believe if you're in invest in it.