Micro Focus ZENworks Configuration Management Review

Helps me perform changes in connected infrastructure thanks to the discovery features


What is our primary use case?

Asset configuration and change management. Configuration management is the bottom line for all our processes.

How has it helped my organization?

  • Knowing my IT universe and changes to it
  • Better understanding what is connected and why
  • Helps me perform changes in connected infrastructure thanks to the discovery features

What is most valuable?

  • Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management.
  • Automatic Mapping Discovery: This feature enables automated mapping of discovered CIs into a service.

What needs improvement?

It needs dashboards. There are a lot of reports but no dashboards.

For how long have I used the solution?

More than five years.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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