Microsoft Bhold Forefront Identity Manager [EOL] Review

Intial setup is simple and easy to understand with a web based GUI but SQL Deadlock needs improvement


Valuable Features

Synchronization with applications for automation.

Improvements to My Organization

The product is helping the organization to use this as a request based service through which access also gets placed after approval from the portal itself, without human intervention being required.

Room for Improvement

SQL Deadlock issues for performances and internal application bugs.

Use of Solution

Two years.

Deployment Issues

Yes, we faced performance issues was not normal or expected behavior.

Stability Issues

Yes, random deadlock behavior.

Scalability Issues

For multiple things happening at the same time, we face few problems.

Customer Service and Technical Support

Customer Service:

9 out of 10.

Technical Support:

9 out of 10.

Previous Solutions

No previous solution used.

Initial Setup

Yes, initial setup is simple and easy to understand with a Web based GUI.

Implementation Team

We used a vendor team and their level of expertise is 10/10.

ROI

7 out of 10.

Other Solutions Considered

We didn't evaluate anything other options because FIM fit the requirements.

Other Advice

Go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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