Microsoft Forefront [EOL] Review

​I wouldn't consider this appropriate for fewer than around 2,000 users, unless you are synchronizing multiple databases.


Improvements to My Organization

To be honest - it hasn't. It was sold and installed for us at a large sum, with questionable implementations. Personally, I could have done something almost as effective with PowerShell scripts.

Use of Solution

I've used it for six months.

Deployment Issues

I was not here for deployment, but a mistake by the vendor caused a duplication of accounts for the entire enterprise

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

Unsure.

Technical Support:

Awful. Vendor did not want to hear about it. However, our project team signed it off despite the operation team warning against it.

Previous Solutions

No previous solution used.

Initial Setup

The biggest difficulty was aligning our requirements with HR.

Implementation Team

We used a vendor team whose expertise was 8/10.

ROI

Pretty awful. A large initial investment with something that could have been done by one person full time over six years with less hassle. As it stands, around 0.25FTE is still spent on it by a higher salaried individual. Including ongoing server costs and time maintaining, the ROI would actually be negative

Pricing, Setup Cost and Licensing

It cost us approx. US$250k to set up and is roughly US$200 day to day. Also, we pay for premier support and, occasionally, for consulting.

Other Solutions Considered

No other options evaluated.

Other Advice

I wouldn't consider this appropriate for less than around 2000 users, unless you are synchronising multiple databases

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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