MicroStrategy Usher Review

A user-friendly dashboard, with good technical support and an easy initial setup

What is most valuable?

The hyper-intelligence is the solution's most valuable feature.

The dashboard is user-friendly.

Users don't have to log in to the system to see the reports. That's a very good advantage of the solution.

What needs improvement?

In the dossier section, they have something called documents, which is very good, but they are implementing something called dossiers also. If we compare it with the BI tools like Tableau, the canvas which MicroStrategy provides is not that great. The formatting options are limited is dossiers. In terms of formatting and making the reports more presentable, it's lagging a little bit behind.

I believe in a future release they already have scheduled hyper-voice and hyper-screen features. It will be very good when these are added to the solution.

For how long have I used the solution?

I've been using the solution for four months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

Technical support is very good. We're satisfied with the level of assistance.

Which solution did I use previously and why did I switch?

We are using Power BI as well, but MicroStrategy is implemented at the enterprise level. Which solution we use depends on the project requirements.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We handled the implementation ourselves.

What other advice do I have?

We're using the cloud deployment model.

I very strongly recommend the solution. I'd rate nine out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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