MicroStrategy Usher Reviews

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Real User
Microstrategy Administrator/System Engineer at a financial services firm with 5,001-10,000 employees
Aug 31 2016

What is most valuable?

OLAP feature: It uses Intelligent Cube technology which is the most important and game-changing introduction from version 9. Intelligent Cube technology is an in-memory version of report data that can be manipulated by the MicroStrategy... more»

How has it helped my organization?

The product has improved our ability to provide self-service visualization/dashboarding capability. These days, business users are more inclined toward self-analytics, rather than coming to a developer with every small request. I think... more»

What needs improvement?

They need to improve visualization and dashboards, as it is getting tough competition from Tableau in the area. With the release of version 10.4, they did very good.
Real User
Manager, Business Intelligence Technology Team at a insurance company with 1,001-5,000 employees
Aug 31 2016

What is most valuable?

* Scalability: Regardless of the size of the database, I can use MicroStrategy to access it. * Flexibility: MicroStrategy accesses a wider range of data sources out of the box than anything else I have used. * Ease of use for non-technical... more»

How has it helped my organization?

Our customer service team had someone who was manually querying several databases, putting the information together into Excel spreadsheets and emailing them out, usually requiring most of the morning for that individual. Now, we have a... more»

What needs improvement?

Some of the web interface is still not as good as it could be. I've seen more advanced and cleaner-looking interfaces. Some features available in the thick client are not available in the web client.
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Real User
Business Intelligence Specialist at a construction company with 501-1,000 employees
Mar 22 2017

What is most valuable?

* Transaction Services: Allows users to write back to the data source. * Distribution Services: Enables distribution of reports, documents, and dashboards using different options. * Metadata: Object reuse. * Security: Granular, row-level data... more»

How has it helped my organization?

* Enterprise reporting through the entire organization. * Sharing same data among the users. * Single version of the truth.

What needs improvement?

Visual Insight/Desktop: It is trailing behind competitors such as Tableau or QlikView, which have more functionality. The Developer app could get some UI enhancements.
Real User
Senior Business Intelligence Developer at a manufacturing company with 1,001-5,000 employees
Mar 22 2017

What is most valuable?

The Universe Designer is this product’s most valuable feature because it functions as a semantic layer that allows the users to manipulate data without facing databases' inherent complexity.

How has it helped my organization?

It allows self-service business intelligence, empowering the users and decreasing their dependency on the IT people. It also allows the developers to focus on more value-added activities, so in the end, I consider it a win-win situation.

What needs improvement?

The Web Intelligence graphic capabilities can be improved. They exist, but they are quite basic. These days, users require more advanced graphic capabilities than the ones provided by this version. One example that I can use is that once, we... more»

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What is MicroStrategy Usher?

MicroStrategy provides a fast and intuitive analytics experience across web, desktop, and mobile interfaces. Business analysts, IT developers, and administrators can seamlessly create logical data models with Architect and deliver custom applications using a powerful set of APIs. Usher is a revolutionary digital identity product built on the MicroStrategy platform. It provides secure logical and physical access and enhances enterprise productivity by replacing passwords, tokens and physical IDs with secure mobile identity badges. Usher provides analytics, identity discovery, mustering, and two-way communication features to conduct complex analytics and optimize productivity for Badge users and can view real-time maps of user activity and quickly communicate with dispersed teams at the touch of a button.
MicroStrategy Usher customers
Target, Hilton Worldwide, Gucci, Four Seasons, Facebook, Coach, Zurich, Adidas Group, eHarmony, Sonic Automotive
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