What is most valuable?
The most valuable feature is the support. If we have any issues, we can call into NetApp and their support is really good.
Speed and reliability of the data's access is the main reason why we went with All Flash. We mainly use All Flash for file storage.
With the new all solid state, it has really good performance.
How has it helped my organization?
We have had NetApp for many years. It's been reliable. If we have a disk go bad, they send it out with all the auto support features. We're hands off and all that stuff is being done behind the scenes. That's really valuable.
The primary use case is to put all of our data on NetApp, all of our primary data anyhow. Our SQL databases are Oracle databases. We even have all of our SIF shares on there right now just because we don't have that much. We're probably looking at 120 terabytes of data. We don't have that much, so we are able to put everything on All-Flash.
What needs improvement?
It would be nice to have better integration between SRM and VMware, as I've had some issues with that. Though this may just be our particular system and may not be a global issue.
Also, maybe include additional instructions on how to set it up properly.
For how long have I used the solution?
We have been a NetApp customer for many years, so we had all SATA/SAS drives before. Just last year, we got the All Flash FAS system. Every year, it gets better.
What do I think about the stability of the solution?
We have been with NetApp for many years and haven't had any issues. If we do, NetApp is there to support us.
How is customer service and technical support?
What about the implementation team?
We had a vendor come in and they set us up.
What's my experience with pricing, setup cost, and licensing?
Obviously depending on the price point, NetApp is obviously a little more expensive than your generic Dell SAN solution or whatever.
What other advice do I have?
It's reliable. The speed is good. We've tried to push the thing to the max and it's almost impossible. The CPU of our host gets limited before the storage gets limited, therefore backup solutions for it is easy.
Depending on what your needs are, obviously NetApp would be the way to go.