NetApp AFF (All Flash FAS) Review

Improved performance, fast data, have resulted in additional customer revenue and better service

How has it helped my organization?

It has resulted in more customer revenue. We've got a very diverse crowd as far our customers go. Different customers are asking for faster, more performance, more service, and AFF pretty much delivered that.

What is most valuable?

The performance. The flash performance helps move data pretty fast.

What needs improvement?

I don't know if it's really specific to AFF, but metrics as far as performance. I would like to see a lot more of that.

Also, ZAPI is kind of difficult to use. You know, it's SOAP-like, it's not really SOAP. I would like to see it more of a REST-based JSON, instead of XML.

One of the biggest things that would really help is if it were driven like AMQP on the EMS would be really nice, so I can actually see when things are being created instead assuming things are created based on API calls.

What do I think about the stability of the solution?

It's very stable. I don't think I've noticed any problems with it at all. It's one of those things you don't really think about until you run into a problem. I haven't run into a problem, so it's actually very stable.

What do I think about the scalability of the solution?

It's scalable. As far as NetApp products go, in general, they're very scalable.

How is customer service and technical support?

I haven't used it directly. We have residents so usually, if I need support, I go to the resident or one of the Professional Service guests that works with us. But the support they provide is excellent.

How was the initial setup?

I'm generally not involved in initial setup. Usually where I get involved is after it's gone through RDS, and I do the automation orchestration as far as our customers' provisioning and billing, etc.

What other advice do I have?

For the most part our use case is databases. We use AFF for both block storage and file storage. We've got arrays for both. We've got a very mixed NetApp setup. We've got some that are just AFF, some that are AFF FAS systems - flash pulls and the like.

I've always been a fan of NetApp. I've dealt with other vendors but I like NetApp because when we need support, they're usually there, they show up, whereas other vendors don't quite do that. As far as AFF specifically, it's just another good product that NetApp put out. We're definitely more likely to consider NetApp for mission critical storage systems in the future, based on our experiences with AFF due to the support that NetApp provides. Very good support

When selecting a vendor to work with, the most important criteria for me are

  • support
  • generally performance - if it's a performing product
  • scalable is always good.

I would pretty much tell colleagues to go with NetApp because of the support. When something goes wrong, that's usually the most important thing to me: how do I get support? NetApp's always delivered on the support side.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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