What is our primary use case?
We have moved to Nutanix AOS as our one-stop hyper-converged solution for VDI and Virtual Servers. We have implemented Nutanix AOS in all our domains to replace old architecture. Before Nutanix, we used a mixed environment of HP Blades, Dell "Pizza Box" servers, a combination of local and shared storage, and a mess of networking hardware to make it all work. Now with Nutanix AOS and cluster, this has simplified everything from standard operating procedures to modification and scalability. Now our new Standard Operating Procedures are much more "Standardized."
How has it helped my organization?
Nutanix AOS has improved our datacenter in the way of availability, scalability, and speed. The Nutanix clustering provided by AOS has ensured more uptime and speed of delivering existing applications. AOS also offers fantastic ease of expanding our infrastructure. Initially, Nutanix was our VDI Backend solution, then we started migrating all virtual server infrastructure over to an entire Nutanix solution as well. Since then we have been expanding on both and providing end-users an amazing experience.
What is most valuable?
One-Click Upgrade and Foundation is the most valuable feature. One-Click Upgrade makes upgrades and LCM a breeze. Prior to Nutanix One-Click Upgrade, upgrades and LCM were overly cumbersome and time-consuming. Foundation provides an easy, yet very structured, approach to cluster modification (adding or removing nodes). Prior to something like Foundation, the process to scale out additional infrastructure was also cumbersome and tedious. Nutanix has completely simplified both of these processes and has made it very easy to focus more time on other things.
What needs improvement?
The One-Click Upgrade process could/should offer the ability to integrate with 3rd party drivers. For example, we use NVIDIA Grid graphics cards. It would be amazing if, during the One-Click Upgrade process, we could "slipstream" additional VIB drivers for ESXi into the upgrade process. Otherwise, we are left to a typical upgrade/maintenance window process in order to keep ESXi updated with 3rd party drivers for additional hardware installed in each node. If the One-Click Upgrade process could implement this feature, this would limit downtime maintenance as well.
For how long have I used the solution?
I have been using Nutanix Acropolis AOS for five years.
What do I think about the stability of the solution?
Excellent. The best I've seen.
What do I think about the scalability of the solution?
Excellent. The best I've seen.
How are customer service and technical support?
Technical support has been absolutely amazing. Again, the best I've seen. We felt like the Nutanix Bible didn't quite cover all the bases that we wanted to know more about. On a whim, we asked for a more technical deep dive and support provided us with a 1 time deep dive on-site to learn more about the product and troubleshooting. A support representative came on site and provided us with a bunch of troubleshooting scenarios (in a lab environment) in which we learned some "Tier 2+" troubleshooting methods.
Which solution did I use previously and why did I switch?
HP/Dell architecture. These proved as an overly tedious and dead-end solution.
How was the initial setup?
Straightforward. I was new to Nutanix but felt completely comfortable diving right in and taking lead.
What about the implementation team?
Our initial setup was supported by a vendor team who was top notch.
What's my experience with pricing, setup cost, and licensing?
The pricing from my experience is, unfortunately, a necessary evil, however, the initial setup cost could be a waste, depending on your comfort and skill level. I say comfort first because the setup is actually very easy and straightforward once you understand the foundation process. It would really depend on your experience and comfort moving to new infrastructures.
Which other solutions did I evaluate?
Not really. Once we found Nutanix, all other options seemed like lesser options.
What other advice do I have?
Way to go Nutanix. Keep up the great work. We look forward to a very long term relationship.
Which deployment model are you using for this solution?
Which version of this solution are you currently using?