Oracle BAM Review

This tool gave us the capacity to understand how our personnel is managing priorities and how these priorities affect our business


What is most valuable?

Possibility to create custom metrics for a real process.

How has it helped my organization?

This tool gave us the capacity to understand how our personnel is managing priorities and how these priorities affect our business. As a result, when necessary, we can change it to make it easier to have insights into this.

What needs improvement?

Sometimes creating a new measurement could be difficult.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

No, the product is very stable.

What do I think about the scalability of the solution?

We have a small installation so we don't have issues with scalability.

How is customer service and technical support?

Technical Support is 10/10.

Which solutions did we use previously?

Yes, IBM but it was really difficult to implement and to create a user dashboard.

How was the initial setup?

I used part of SOA Suite, that is not easy to install.

What's my experience with pricing, setup cost, and licensing?

Licensing in Oracle is always complex, and requirements could be very expensive at times, but Oracle BAM is a complement to SOA Suite and is included in the price.

Which other solutions did I evaluate?

Yes, IBM.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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