Pulse Policy Secure Review

Has documentation available and can integrate with other vendors, however it's not a straightforward setup


What is our primary use case?

I'm largely just overseeing and supervising the implementation phase. As an implementor, I don't work directly with the solution myself.

What is most valuable?

There is documentation available that can assist in understanding the product.

Integration with other vendors is possible.

What needs improvement?

The initial setup is a bit complex.

The documentation needs to be improved. There are a lot of details that are missed which makes it confusing. 

The ability to handle SAML integration for authentication is also not that straightforward.

The ability to handle the server authentication documentation is poor.

The GUI needs to be a bit better. It could be updated. It needs to be better organized and more accessible.

The integration with other vendors needs to be improved upon.

For how long have I used the solution?

I've been dealing with the solution for six or seven months.

How was the initial setup?

The initial setup is a bit complex. It's not exactly straightforward. 

The only issue we have so far is the heterogeneity between multiple vendors. In general, for a successful implementation, you need to compare the compatibility between multiple vendors involved in setting up the nine to five in general, not only Pulse Secure. A lot of projects failed due to similar situations and they were using the PFS, for example, from HP.

What about the implementation team?

As implementors, we can deploy this solution for our clients.

What other advice do I have?

We're implementors.

Overall, I would rate the solution at a seven out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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