RSA Adaptive Authentication Review

We need better ease of use; the product is overly complicated


What is our primary use case?

There are many use cases that we have defined based on our business needs.

What is most valuable?

Ingestion of logs and raising alert space on those logs are the most valuable features.

What needs improvement?

The product is basically unusable. We need better ease of use; it's overly complicated.

How was the initial setup?

It has taken years to implement.

What about the implementation team?

We used RSA consultants for the deployment. Our experience with them was not productive, but we did work with other consultants as well.

The consultants' ability to configure this particular platform is limited based on their knowledge, because it is such a complex product. There are so many classes that you need to take in order to be proficient at it, and there are so few people on the planet who can actually do that. Basically, you need an army of people to keep this thing going.

What was our ROI?

The return on investment is just not there.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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